Frequently Asked Questions
We’re on a mission to deliver engaging, curated courses at a reasonable price.
1. What is a Live Online Course/Webinar?
- A live online course or webinar is a virtual conference held on the internet, attended by an online audience. It offers interactive features such as synchronized slides, Q&A sessions, chat, and polling.
2. What is a Recorded Course/Recorded Webinar?
- The recorded training course captures live online sessions on related topics. Attendees can purchase it through our website, receiving a link to watch the recording at their convenience with lifetime access.
3. What is an E-Transcript?
- An E-Transcript is a written PDF file containing a word-to-word recording of the presentation.
4. What is Download Course?
- Download Course allows users to download the webinar for offline viewing without an internet connection.
5. What is the Registration Process for Live Online Training Course?
- a) Online Registration:
- Create a new account on Simplify Trainings.
- Select the desired training course.
- Fill in basic details in the checkout form.
- After successful registration, attendees receive a confirmation email and instruction kit 1-2 days before the live online course.
- b) Offline Registration:
- For offline registration queries, contact us via chat or email at “support@traininstructor.com”.
6. What if I’m Unable to Attend the Live Online Training Course?
- Registered attendees receive a recording link.
- Those unable to attend live can purchase the recorded version for future viewing.
7. How Do I Access My Registered Live Online Training Course?
- An instruction kit is sent to all attendees 2 days before the webinar.
- Follow the instructions to join the webinar on time.
8. What If I Don’t Receive the Webinar Joining Kit?
- Check spam or junk folders 24 hours before the live webinar.
- The instruction kit is sent from support@traininstructor.com.
- If not found, email support@traininstructor.com. Provide an alternate email during registration for timely instructions.
9. Will I Receive Any Conference Materials?
- Yes, an email with an attached PDF copy of all reference materials will be sent to all attendees related to the training course.
10. Can I Ask Questions to the Speaker During the Live Webinar?
- Certainly, a Q&A session is held at the end of the live webinar. The operator will guide attendees, and questions can be directed to our expert speaker.
11. What Are the Basic Requirements to Attend a Live Online Training Course?
- A smartphone, computer, laptop, or iPad with a good internet connection is all that is needed. Dial-in details for audio and a live webinar link to view the presenter’s screen will be provided.
12. What Payment Options Are Available?
- We accept all types of credit cards, debit cards, and payments through PayPal Invoices. All transactions are secure, and no credit card information is stored.
13. Can I Pay via an Invoice?
- Yes, we do accept payments via invoice. For more information and the complete process, email our customer support at “support@traininstructor.com.“